Terms of Use

About these terms

These terms govern use of the KNOWN33 LLC website and landing pages. KNOWN33 is the trading brand of KNOWN33 LLC. By using the website, you agree to these terms. If you do not agree, please do not use the website.

Website information and engagements

This website describes our generative engine optimization, AI search optimization, SEO, content, and authority services. Website content is general information and does not itself create a paid service engagement. Scope, fees, timing, deliverables, payment conditions, cancellation, refunds, and any performance commitment are set out in a separate written engagement agreement. That agreement controls if it conflicts with general website information about your engagement.

Complimentary audits and enquiries

Requesting an AI Visibility Audit is complimentary and does not obligate you to purchase services. Provide accurate information and only submit information you are authorized to share. We may contact you about your request using the details you provide. An audit reflects the available information and search observations at the time of review; it is not a complete assessment of every search query or AI-generated answer.

The KNOWN33 guarantee

Our advertised offer is: 200% more AI visibility in 90 days, or you do not pay until we get there. It applies to paid engagements under an agreed written engagement agreement, not to the complimentary audit itself.

The agreed AI visibility baseline and tracking methodology determine measurement. Your engagement agreement specifies the applicable scope, start date, measurement process, responsibilities, payment conditions, and full guarantee terms before you engage us. The guarantee concerns measured AI visibility; it does not promise rankings, traffic, revenue, leads, customer acquisition, or placement in any individual AI platform.

Results and third-party platforms

Case studies describe particular engagements. Past outcomes are not a prediction or promise of the same result for every business. AI answers and search results vary over time and by query, platform, and other factors outside our control. Sample audit and dashboard visuals labeled as illustrative are examples, not results for your business.

Platform names and marks belong to their respective owners. References to search and AI platforms do not imply sponsorship, endorsement, or partnership. We do not control their systems, policies, availability, or decisions.

Acceptable use and intellectual property

You may use this website for lawful purposes and evaluate our services. Do not interfere with its operation, attempt unauthorized access, submit malicious material, impersonate others, or misuse enquiry forms.

Website content, branding, and design are owned by KNOWN33 LLC or used with permission, except for identified third-party materials. You may not reproduce or commercially exploit our content without permission, except as permitted by law. Ownership and permitted use of paid deliverables are governed by the applicable engagement agreement.

Privacy and external links

Our Privacy Policy explains how we handle website and enquiry information. External links are provided for convenience. We are not responsible for third-party websites or their content and practices.

Website availability and responsibility

We work to keep website information accurate and available, but do not warrant that it is complete, uninterrupted, or error-free. To the extent permitted by law, the website is provided as available without implied warranties. Nothing in these terms excludes liability or rights that cannot lawfully be excluded, or replaces obligations in a signed engagement agreement.

Applicable law and updates

These website terms are governed by Florida law, subject to any mandatory protections that apply to you. We may update the terms and will revise the date above. Changes to a signed client engagement are governed by that agreement.

Contact us

For questions about this policy or these terms, contact: